Arlo|Smart Home Security|Wireless HD Security Cameras

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H7T4Y1W6
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Hello, 

I plan to change the password of the Wi-Fi network my cameras are connected to. Will I lose footage when re-adding the cameras to update the network? 

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Streak2
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Master

No, changing the password of the Wi-Fi network you wont lose the recordings - they are linked to your account and stored on the cloud. 

StephenB
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@Streak2 wrote:

No, changing the password of the Wi-Fi network you wont lose the recordings - they are linked to your account and stored on the cloud. 


@H7T4Y1W6: Ultras connect to wifi created by your smarthub - not your router. And the smarthub connects with ethernet, not wifi. 

 

So changing the password won't affect the Ultras at all.

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