Arlo|Smart Home Security|Wireless HD Security Cameras

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Aspirant
Aspirant

This used to work for me, but currently when I try to open a live view of any of my cameras in the web portal, I get a blank white screen.  It works perfectly in Chrome, but not in Edge.  I have the latest video drivers, browser version and windows updates.  I have tried clearing all cached data and cookies.  I have tried rebooting.  Nothing I can think of seems to help.

 

Anything else I could try?

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BrookeN
Arlo Moderator
Arlo Moderator

Are you still seeing this same behavior?

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Aspirant
Aspirant

Yes, unfortunately it still doesn't work on one computer in edge, but chrome is fine.  On my second computer it works in either browser.

BrookeN
Arlo Moderator
Arlo Moderator

My apologies for the delay in my response as we were closed for the holidays. I have let our team know about the behavior you are seeing in the Edge browser. I will update you as soon as possible. 

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Aspirant
Aspirant

Great thank you!  Any help you can provide would be great.  I picked up an Arlo doorbell camera and that for whatever reason displays black and my ultra 2 shows all white.

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