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So I just bought an Ultra 2 for about the same price as the Pro 5S 2K and I have to say I'm not impressed by the video quality. I expected 4K to be much better. I did find that Consumer Reports gave the Ultra 2 only 2 of 5 for video quality, the Pro 3 they gave 5 out of 5, the Pro 4 only 3 out of 5. They didn't review the Pro 5S.
I'm pretty sure Arlo has released a few dud models, so now I'm wondering what I should buy.
I don't think CR is always the best judge of electronics, but their ding on the Ultra 2 seems to match what I see. It's not a bandwidth issue because the camera is only about 15 feet from my router with only a glass door in the way. It says the signal is strong.
Anyway, I'm considering a Pro 5S or maybe even looking for a Pro 3. I'm looking for some constructive feedback, please.
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Do you have the recordings set to best video? Also, do you have local 4k live streaming enabled? You can find more info regarding the feature here: https://kb.arlo.com/000062127/How-do-I-stream-in-4K-with-my-Arlo-Ultra-camera
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Recordings, mainly. But even live doesn't seem impressive. My experience matches what Consumer Reports testers said.
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Do you have the recordings set to best video? Also, do you have local 4k live streaming enabled? You can find more info regarding the feature here: https://kb.arlo.com/000062127/How-do-I-stream-in-4K-with-my-Arlo-Ultra-camera
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I accepted your answer as the solution, though it was weird in my case. I already had 4k live streaming enabled and it was still not looking so good. So I disabled it, rebooted my hub, and enabled it again. Suddenly everything got better!
I really don't know why setting it the first time didn't seem to enable the 4K. Gremlins, perhaps.
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