Arlo Ultra 2 & Solar Panels - Gets stuck with charging symbol

[ArloUserB]

Arlo Ultra 2 & Solar Panels - Gets stuck with charging symbol

The Green Charging symbol stays put even at night, Once stuck, the camera doesn't charge the arlo ultra 2 during the day and eventaully the battery drains to zero.

The only way to reset it is to either disconnect the solar panel for 15 seconds or remove the battery for a complete reset.

Anyone else experincing the same thing recently? Wondering if its a bug introduced in the base station firmware updates or there is an issue with the solar panel and ultras?

I had a similar problem with my pro3 and solar panel before also. The panel takes the whole camera offline. Support just asked me to reboot the entire camera to bring it back online. Not an ideal solution. I then upgraded to ultras. Ultras don't go fully offline, but instead gets stuck with the solar charging symbol and eventually drains.

This has happened for 4-5 times of my ultras in the past few few months, one camera had this happen twice already.

[Edinburgh_lad1]

3rd party panel or original Arlo?