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Have Arlo Ultras in 1 country already set up and video being monitored through Arlo app. Can I add the Arlo Ultras I'm going to install in another country in the same Arlo App? The security camera system already set up - its cameras run off wifi in that country. The security camera system looking to set up in different country will run off wifi account in that country. I don't know if that makes a difference. Don't want to mess with Arlo App which is working fine by trying to add new system (hub and 2 cameras) if it isn't doable. Thank you for any help.
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Uh oh - it seems this question has been asked already upon doing more research! Replying to my own inquiry with apologies.
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If you found the answer some place else it would be courtesy to provide the answer or a link for the next customer.
If not inclined, just delete the thread.
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Hi there, not sure how to delete thread, but in terms of answer - In the Arlo app, I just added and named devices starting with base station, then the 2 cameras connected to it. I believe I was able to do that because I only have 4 cameras. Note, someone reached out to me by text then called me to provide text support - called ArloCam. They wanted to charge $250 USD to update firmware and for a lifetime account with them. Didn't do it - and the base station updated its firmware once connected to internet.
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Check your privacy settings on the forum account to ensure you are not advertising your personal details.
Also be careful on links being posted as I have seen XSS scripts posted that could be a sign of attempted scraping of your web browser cookies to access your account to get your details.
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@ArloCameraNOV wrote:
someone reached out to me by text then called me to provide text support - called ArloCam. They wanted to charge $250 USD to update firmware and for a lifetime account with them. Didn't do it - and the base station updated its firmware once connected to internet.
That would be a scam support site. No idea how they found you.
@ArloCameraNOV wrote:
In the Arlo app, I just added and named devices starting with base station, then the 2 cameras connected to it. I believe I was able to do that because I only have 4 cameras.
With the multicamera Arlo Secure/Secure Plus subscription there is no limit to the number of cameras that can be added to the subscription plan. With older subscriptions there was a limit (which as you might expect, varied from plan to plan).
Either way, you can add as many cameras and bases as you like to the account - the limit is only about the number you can put in the subscription plan. Though if you use the 7-day free cloud storage with the old cameras, there is a limit of 5 unsubscribed cameras per account to keep that.
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