Android phones (Samsung/Pixel) get drained by Arlo within hours since yesterday

[arcticchiller]

Hi everyone

I post here in this forum, because Arlo has no support e-mail address.

Since yesterday, my wife's Samsung Galaxy S22 and my Google Pixel 8a get drained by the Arlo app within hours. The phones showed up to 75% battery use by Arlo yesterday and got hot, even when we didn't use the phones much during the day. Arlo just completely drains the batteries. We never had this issue before since getting the cameras in December 2024.

We have four Ultra 2 cameras and a chime connected to the Ultra Smarthub VMB-5000.

Are other people having this issue as well? Is Arlo working on a bug fix?

Thanks!

[Dlearious]

Hi,

Will keep an eye and report back.

One thing I have been getting as late as when I disarm the system then subsequently reactivate geo location, the app seems to want to to setup geo location again each time which I assume is related to the potential fix being applied.

[BrookeN]

Is anyone still seeing the same behavior with the battery drain?

[jguerdat]

My drain stopped happening with 6.19 (I think).