Activity zone stopped working

[pp2021]

So.... Activity zones stopped working for me and now i get a bunch of notifications on the sidewalk. Seems alot of people have frustrations with this. When will this be fixed? Or does arlo plan to not fix this and make us mad?

[dcfox1]

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@pp2021 wrote:

So.... Activity zones stopped working for me and now i get a bunch of notifications on the sidewalk. Seems alot of people have frustrations with this. When will this be fixed? Or does arlo plan to not fix this and make us mad?

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There was an issue a while ago but it was fixed. I have not seen many post on this in a while. You can try deleting the zone and make a new one. FWIW mine are working fine. 

[pp2021]

I tried this as well and nothing works. I reset the device. Made sure zoom and tracking is not enabled. It was working fine for me then all a sudden stopped and no idea how to recover. It’s driving me nuts

[StephenB]

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@pp2021 wrote:
I tried this as well and nothing works. I reset the device. Made sure zoom and tracking is not enabled. It was working fine for me then all a sudden stopped and no idea how to recover. It’s driving me nuts

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If the camera is on battery, you should also check the subscription status.

[pp2021]

I have Arlo smart premier

[StephenB]

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@pp2021 wrote:
I have Arlo smart premier

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Still, I'd go into "manage cameras" and make sure the camera is listed.

[pp2021]

Thanks for the feedback. It's already listed but still not working. Getting many notifications from motion outside my activity zone.

[ShayneS]

Have you tried rebooting your base or router and or remove & reinstall the camera battery?

[pp2021]

Yes I have. I pretty much gave up at this point. Really lost faith...

[StephenB]

You could also try a factory reset. https://kb.arlo.com/1057976/How-can-I-reset-my-Arlo-SmartHub-or-base-station-to-the-default-values