Arlo|Smart Home Security|Wireless HD Security Cameras
Arlo Community

Account can’t verify upgrade to iPhone 15. Deleted and reinstalled app on new phone

Reply
Discussion stats
  • 1 Reply
  • ‎2024-05-13 05:18 PM
  • 347 Views
  • 0 Likes
  • 2 In Conversation
Dgginaustin
Follower
Follower
‎2024-05-13 05:18 PM

Account wants to ping/verify the last 2 iPhones with no option to select new iPhone 15. I deleted the app, reinstalled and logged back in without success. Also reset password. Anyone know how to fix this? Thanks!

Labels:
0 Likes
Reply
Message 1 of 2
347
1 REPLY 1
StephenB
Guru Guru
Guru
‎2024-05-13 05:35 PM

Have you tried email verification?

0 Likes
Reply
Message 2 of 2
344
Discussion stats
  • 1 Reply
  • ‎2024-05-13 05:18 PM
  • 348 Views
  • 0 Likes
  • 2 In Conversation

Arlo
Support

Visit our support page for answers from simple setup to security optimization. Search for something specific or select a product or category for helpful articles and videos.

Visit Arlo Support

Arlo App
for Support

For personalized support specific to the Arlo products you own, access Support from within the Arlo iOS or Android App. Simply login to your Arlo App, go to Settings, Support, then select the Arlo product you would like support for.