Arlo|Smart Home Security|Wireless HD Security Cameras

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AshTray900
Luminary
Luminary

I have noticed (by getting a few notifications that didnt show up in arlo cloud) that one of my cameras has started non stop motion detection every minute or so, it doesnt seem to matter what sensitivity i put it at or that i have cropped out areas that could trigger it (small trees in the horizon etc) this has only happened for the last two days, i know its happening because it is filling up the base station with videos.

 

The camera in this spot has burned out motion sensors twice, this is camera 3 at this spot and im worried this is a precursor to another motion sensor failing that will eventually stop detecting motion.

 

The camera is on a hard tripod style mount, immobile, never gets wet, just looks down at the front yard, its using the very same mount an old arlo pro 1 used for 8 years just fine.

what the heck is up, this thing detects non stop motion now from about 9AM to 2PM? im tired of having issues, and no there is no better spot for this camera, and its position keeps it out of sunlight and rain, its a fine spot and has a hardwire running to it. other camera didnt bat an eye at it.

 

what the heck is up??

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AshTray900
Luminary
Luminary

heres a video of some "supposed" motion. audio detection is turned off, the video seems still, also the only activity zone is the driveway and half the yard. sensitivity in mode settings makes no difference. Its powered so i do believe i get a second or two heads up on the video but im not sure

 

https://youtu.be/4iqJHbz_M9s

DannyBearAgain
Master
Master

The infrared motion sensor usage does not actually affect its operating life, it can just go noisy or fail I guess. Where you talking about the infrared led lights maybe?

 

Try removing the external power to see if it improves the problem or swap with another camera to isolate to the camera or the location.

 

 

StephenB
Guru Guru
Guru

I think the first thing to try is removing power, then removing the battery for about 10 seconds.  Then reinsert the battery.   That will reboot the camera. Then proceed to @DannyBearAgain's  suggestion to leave the power disconnected as a test.

 

If the problem still happens, then swapping the camera with one of your other ones  is a reasonable second test.

 

If the problem stays with the camera, then remove it from your account and do a hardware reset (holding down sync until the camera LED starts blinking amber).  Then add the camera back.

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