As of 11:37 am eastern time mine STILL doesnt work - I'll never buy another Arlo product. I've had nothing but problems for over a month and absolutely NO response from anyone. What a joke.
It's 8:36am and I'm still unable to login due to connectivity issues. There is nothing wrong with the internet connectivity. I'm a bit concerned because you guys sent that email out earlier in the week stating that there is a possible security issue. Now when I try to say forget password, I get a message that it doesn't recognize my credentials. Is it safe to even have it on.. I still get alerts when the camera's pick up outside movement and I can't turn it off except to manually turn off the unit. Please fill us in on what is happening.
This is ridiculous. It's not just a phone app issue, your servers are down, and I can not log in to "my Arlo" for 10 hours. How you can call Arlo the "security system." I am so regretting that I had to spend 900$ on this jank. Be ready for the upcoming class action; I will join one for sure.
Continuing problem of not being able to log-on to change my camera status. Since May 27, 2018 my system is not working. Since it is in the unarmed status, my system is not able to be armed upon leaving my home. Thus, ARLO is not working and protecting my residence.
Again the same as before, I purchased this yesterday spending more than $800.00 on a 4 camera pac and it all was a easy set up, but before I could get the 2nd camera going the issue of not being able to log on to the Arlo app site started and has now been going on for over 12 hours. As I stated before it did come back but only for a minute then it went back to not being able to log on.