My problem appears to be different. I can login ok today via WiFi or LTE. I’ve had some problems now and then, but I get in. I just have a few cameras that no longer connect and those same cameras will report motion and show that they are recording, but I don’t get an email notification (just push) and there is no recording for the motion reported. Also when o try to do a Live View, those cameras just don’t respond or I get an error message. I managed to get one to respond with a black image and spotty audio, so I changed the setting to the lowest video quality and I seemed to get a little video along with my spotty audio.
I have Arlo cameras at four different locations. Only a few cameras at one location are currently given me a problem. They also appear to be the cameras that are the farthest away from the base station. These are on a lake in New England and I’m wondering if someone set up new WiFi transmission sources in proximity to my home there. Shifting to LTE on my mobile devices doesn’t help, since my cameras are still on local Wi-Fi.
I’m slowly migrating to wired cameras that don’t use cloud recording to reduce my dependence on wireless stability (or instability) and cloud server uptime and accessibility. They all have their pros and cons, of course.
I too have buyers remore. Especially since Netgear has been less than candid about the outage. Told me system has only been expeiencing problems for "two hours". Not factual. It's been days now. In all for the class action that is being suggested...and a full refund.
Phishing: Sending emails to users to login directly to IP address? This is fishing attempt! Never give your password to unauthenticated website!
I use iPhone 7 with iOS 11.3.1.
My internet service provider is Spectrum with NetgearNighthawk x6 router.
I receive the an error message when I am trying to login when my device is connected to the WiFi.
Still Unable to login. States sorry internet connectivity issues. We reset Base station, then removed it.
No problem surfing the web or being on community forum. Still no connectivity.
1 - Arlo app works if my android smartphone is on Verizon 4G-LTE network
2- does not work if connected to home Spectrum WiFi
3- does work on my home Spectrum WiFi if I connect to a VPN server using my Torguard VPN app on my android phone