"If you are seeing the message “We're sorry, Arlo is currently unavailable. Please try again later” and are willing to help us troubleshoot by providing us with your service provider (wifi or cellular carrier) and device type (iOS, android, web app). Please reply to this thread."
Does not work on wifi (Time-Warner/Spectrum).
Does work on cellular (Verizon)
I had that problem yesterday, but I knew my internet connection was fine. I assumed it was a problem with the Arlo servers.
However, I’m still seeing that weird login problem that showed up a few days ago. I changed my password as Arlo suggested, but the problem persisted. I then deleted the app off my devices and reinstalled it. Supposedly deleting the app also deletes all of the data, but when I reinstalled the app it logged directly into my account without my having to re-enter my credentials. Very weird.
Now today, I’m getting motion alerts on two of my Pro2 cameras, but no recordings and I can’t do a live view on those cameras...even though I can do a Live View on an original Arlo camera which is attached to the same base station. These cameras recorded motion fine last night.
I bought my Arlo Pro system at Costco almost a month ago. In the last 2 - 3 days, most of the time when I attempt to login on my iPad or iPhone 6s an error message shows: "Sorry, we are having trrouble signing you in because of internet connectivity issues. Do you want to try again?" When I click on the "yes" the same message repeats over and over again.
My internet connectivity is fine - I have tested my Orbi router. All my other apps work fine - just the Arlo app is not working. On the rare occassion I can successfully log-in, it lasts for a very short period of time and then the same error message pops up. I have also tried logging in on my desktop and have been successfull a few times, but the same error message about "internet connectivity" pops up there, too. I tried deleting the app on my ios devices and downloading it again. That was (briefly) successful on the iPhone, but not the iPad. Then I got the iPad app to work, briefly, but now it is down again.
My internet provider is Spectrum cable and the Arlo app has worked fine for almost a month since I bought the system. It is just the last couple of days this problem has occurred.
Huntsville, Alabama here with same issues but are #NOW FIXED#. WOW internet, Verison cell service, iPhone 6S. IT tech savvy brother-in-law had me reboot our modem 3-4 minutes unplugged, then reboot (not restart) our router 3-4 minutes unplugged. Arlo is now working with wifi and no problems.
Arlo three camera system with VMB4000r3 base.
Here in Mount Vernon, Ohio. Spectrum is service provider. We were down all night and back up about 5:45 PM. We are now back down as of 7:00 PM.
alro base VMB4000
interner provider spectrum
working with celular data
not work with wififii sing in problem
not work on desktop too
please help help help.
wifii working fine for everything beside arlo.
Still cannot login while using wifi. I have Spectrum internet and am using a NetGear router. App access is on an iOS (iphone 6) system. Please fix!!!
I have tried some of these ideas (such as turn off WiFi on iPhone) but none work. I don’t feel comfortable changing any settings. Spectrum internet provider with iPhone.