When camera 1 catches motion, camera 1 & 2 should record but only one records?

[Mickiwul]

When i set up. When camera 1 catches motion, camera 1 and camera 2 should record, only camera one records?

I have the new smart hub with arlo pro 2 cameras. But only the camera that detects motion, are recording.

What ever i do i dont get 2 captions?? I have activated arlo smart plan for both cameras also.

[jguerdat]

Have you verified that your mode still has the rules that cross trigger and that it's the active mode? Rebooting the base may help, too.

[Mickiwul]

Yes i have the new smart hub that i just installed. So it may be something with that hub.

I have. Now installed my pro 3 cameras and trying to test them out to se if they want to record for each other

[Mickiwul]

I now mounted 2 new arlo pro 3 to my brnd new smarthub, and that still does not work. When i have detection on camera 1, camera 2 does not record any thing, while i configured it to record in my settings.

This is a bug that needs to be fixed. And it may be the new pro3 smart hub.

[jguerdat]

It may be a software problem but be sure to try setting the mode and rules up using a browser to see if that makes a difference. I've seen weird things using the app that a browser doesn't introduce. Create a new mode to make sure it's a fresh setup.