Upgrade to Elite subscription

[wonkypenguin]

I upgraded my subscription from Premier to Elite, but my cameras are still not recording in 4k (either locally or in the cloud). Is this something that only applies at the end of the month, or is there something I need to do to kick it (I've tried restarting the hub)

[jguerdat]

Have you moved your cameras to the activated section in Settings, Subscription, Arlo Smart, Manage Cameras?

[wonkypenguin]

Yeah, they are recording... just in 2k rather than 4k

[wonkypenguin]

Errrr HD rather than 2k... 1920*1072

[wonkypenguin · Accepted solution]

Have managed to resolve this now after reading cameras and more restarts... not entirely sure which part fixed it, but all good!