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Subscription snafu
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I have an existing Arlo smart subscription. I recently replaced my old hub with a new one that came with a 3 camera kit. My existing Pro 3 Spotlight cameras were enrolled in that program. When I look at my current subscriptions it shows that the 3 new cameras are in the freebie free trial 3 month Arlo Secure program and my 2 Pro 3 cameras are not enrolled in any program. Trying to drag and drop these onto the correct program on the Manage Cameras page does not work. That being said I can create detection zones on both of the Pro 3 cameras which to my understanding is a feature only available to a subscribed camera. The Support site says you can call us but provides no phone #. Anybody know a phone # for Arlo support????
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Hey Rancho219,
To get further assistance with your subscription, please navigate to Settings > Support in the Arlo App for service options available to you, which includes live chat.
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