Arlo|Smart Home Security|Wireless HD Security Cameras
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Smart Setup

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mctracy
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Follower
‎2018-06-28 05:00 PM

Arlo Pro 2 Smart features were not working so I removed and reconnected the camera to my base station.  After connecting, I am now unable to reassociate the camera with the smart features in the app.  Any ideas?

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JamesC
Community Manager
Community Manager
‎2018-07-05 10:43 AM

mctracy,

 

Log in to your Arlo account and navigate to Settings > Manage Arlo Smart > click Edit > make sure the camera is located in an Active slot.

 

JamesC

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