Arlo|Smart Home Security|Wireless HD Security Cameras
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Daniel-Test
Aspirant
Aspirant

Purchased Arlo plan and it says to drag camera to add it to the plan but it does not work. I am getting frustrated. Please help.

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StephenB
Guru Guru
Guru

@Daniel-Test wrote:
Purchased Arlo plan and it says to drag camera to add it to the plan but it does not work. I am getting frustrated. Please help.

Maybe try it on a PC using https://my.arlo.com

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StephenB
Guru Guru
Guru

@Daniel-Test wrote:
Purchased Arlo plan and it says to drag camera to add it to the plan but it does not work. I am getting frustrated. Please help.

Maybe try it on a PC using https://my.arlo.com

Daniel-Test
Aspirant
Aspirant
Yes it did! Thank you. Apparently you have to assign cameras on a computer. The phone app is broken for at least that function. Once you get them assigned the phone app works fine. Thanks for the help!