Arlo|Smart Home Security|Wireless HD Security Cameras

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Renett21
Tutor
Tutor
Not receiving smart notifications from cameras to my Alexa’s
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ShayneS
Arlo Moderator
Arlo Moderator

This issue is now resolved : )

Renett21
Tutor
Tutor
Arlo is still working on my case . Arlo cameras only sending motion notifications to my Alexa not the smart ones it goes off constantly very annoying and now one of the Alexa’s won’t talk when I ask it something .
Renett21
Tutor
Tutor
My issues have not been resolved.
ShayneS
Arlo Moderator
Arlo Moderator

Hi @Renett21

 

I clarified with the partner teams and Amazon alexa can only receive generic motion notifications from the Arlo cameras. Smart Alert notifications are not filtered when linked with Partner devices. 

 

Thanks 

Renett21
Tutor
Tutor
Just wondering why I have had them since I have had a subscription with Arlo . Alexa notifications telling me person dectected at camera 5 strange . Then all notifications stopped and now it’s just motion detection . And it was on all of my Alexa’s . And it was so convenient not having to have your phone nearby just to see it’s a moth on your camera .