Arlo|Smart Home Security|Wireless HD Security Cameras

New device defaults to Arlo Smart Trial? After 3 months, will I be able to add to plan?

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DFH3
Tutor
Tutor

I have added a flood light and it is defaulting to the 3 month Arlo Smart trial with no option to add to my existing Smart Plan (e.g. under manage cameras can not drag it in to an open slot  to "include with plan").  After the 3 months is up will I be able to add to the plan?

 

Thank you!

Model: FB1001 | Arlo Pro 3 Floodlight
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StephenB
Guru Guru
Guru

@DFH3 wrote:

  After the 3 months is up will I be able to add to the plan?

Yes.  And if you cancel the trial, you can add it now.  But there is no need to rush. 

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StephenB
Guru Guru
Guru

@DFH3 wrote:

  After the 3 months is up will I be able to add to the plan?

Yes.  And if you cancel the trial, you can add it now.  But there is no need to rush. 

View solution in original post

dcfox1
Master
Master

@DFH3  I subscribed to the plan a couple days before my trial expired in case I forgot and would miss recordings. But if you have room to add it your 5 cam plan at the end of the trial that would not be an issue. 

dcfox1
Master
Master

@dcfox1 wrote:

@DFH3   But if you have room to add it your 5 cam plan at the end of the trial that would not be an issue. 


To clarify my post you would still have to cancel a day or so before it expires since you would have to add the cam manually to current plan so as to not miss recordings for a short period. 

DFH3
Tutor
Tutor

Thank you!

DFH3
Tutor
Tutor

Thank you both!