Arlo|Smart Home Security|Wireless HD Security Cameras
Arlo Community

Reply
Discussion stats
  • 1 Reply
  • ‎2019-06-25 08:43 PM
  • 1401 Views
  • 0 Likes
  • 2 In Conversation
JoeSailor
Follower
Follower
‎2019-06-25 08:43 PM

Good evening!  I am just wondering if any of you in the community are having issues with Arlo charging your bank accounts?

I just noticed today that there is a random $99 charge from Arlo in my bank account.  I have attempted the past couple of hours to contact ANYBODY and as expected, the only phone number for customer support that I am receiving is the wrong number according to Verizon cellular service.  

If there are any Arlo representatives here, please publish customer support phone numbers that are working, and let me know.  I would like to clarify what the charges are for before I report this witdrawal to my banking institution.

Thank you!

Labels:
0 Likes
Reply
Message 1 of 2
1,401
1 REPLY 1
JessicaP
Arlo Employee Retired
‎2019-06-26 07:53 AM

Hey JoeSailor,

 

If you need to contact our support team, you can contact our team here: Arlo Support

0 Likes
Reply
Message 2 of 2
1,383
Discussion stats
  • 1 Reply
  • ‎2019-06-25 08:43 PM
  • 1402 Views
  • 0 Likes
  • 2 In Conversation

Arlo
Support

Visit our support page for answers from simple setup to security optimization. Search for something specific or select a product or category for helpful articles and videos.

Visit Arlo Support

Arlo App
for Support

For personalized support specific to the Arlo products you own, access Support from within the Arlo iOS or Android App. Simply login to your Arlo App, go to Settings, Support, then select the Arlo product you would like support for.