Arlo|Smart Home Security|Wireless HD Security Cameras

Re: Arlo Pro Issues with Smart Notifications

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acountingsheep
Tutor
Tutor

I have Arlo Smart Notifications turned on and selected notifications for only People and Animals.  I continue to receive notifications for Motion while that's off.  I don't receive notifications for Vehicles even though that's turned off. 

 

I don't mind my camera recording all motion, but I don't need a notification every time my trees move in the wind.  UGH!

 

What's the fix?

Model: VMB4000 | Arlo Pro/Pro2 Base Station
JessicaP
Arlo Moderator
Arlo Moderator

This issue should be fixed now but the development team will keep monitoring this issue. Please monitor your Smart notifications and let us know if you're still experiencing this issue.

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SkySrfr
Guide
Guide

Thank you, Arlo Devs...I didn't receive any extraneous notifications today, so the problem appears to be resolved for me!

Model: AVD1001 | Arlo Video Doorbell
lamnob
Guide
Guide

I keep seeing that the problem has been fixed, but not how it was fixed.   I'm still having the problem.  Where can I find the fix?

software version 1.16.1.3_3394_1a608c1

Model: VMB4000 | Arlo Pro/Pro2 Base Station
dcfox1
Master
Master

It was a cloud fix at there end not a firmware fix. Works ok for me now. 

Model: VMB4540 | Arlo Pro 3 SmartHub