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Anytime I try to drag a camera to deactivate the Arlo Smart features it never works. On the website, it freezes and the "Please wait..." screen (see attachment). On the mobile app, when I drag it, it drops down, then goes right back in the list! This is so frustrating and I have never been able to get it to work. How can I fix this? I restarted all my equipment and verified firmware is all up to date.
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This doesn't work anymore since oer two weeks.
@dmarakowski wrote:
Anytime I try to drag a camera to deactivate the Arlo Smart features it never works. On the website, it freezes and the "Please wait..." screen (see attachment). On the mobile app, when I drag it, it drops down, then goes right back in the list! This is so frustrating and I have never been able to get it to work. How can I fix this? I restarted all my equipment and verified firmware is all up to date.
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You can disable SMart by going to Settings, Smart, Manage and Notifications, edit and drag cameras to the deactivated position.
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Have you tried both the app and a browser?
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Don't know what to tell you. I have no trouble moving cameras between Activated and Deactivated on W10 x64 using Chrome or Edge or on Android using the 2.6.4 app.
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