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Iv recently subscribed to the arlo smart plan and use use the activity zone so that i dont receieve unwanted notifications, however im still getting notifications for movement OUTSIDE of the activity zone that iv setup! Why? what is the point in paying for a smart plan subscription service if its going to be the same as not having one.
If it doesnt get fixed i will end up cancelling my plan, no point in paying for a service that does not work. Very disapointed.
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Activity Zones
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Hi Ziya,
Have you tried removing the activity zones and re-creating it to see if that helps?
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Have you tried power cycling your Base Station to see if that works? Otherwise, don't hesitate to contact the Support Team to further investigate this issue. You will find several options for contacting support in the provided link.
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As to you question about me contacting support team, i keep calling them on the number and after 4 and a half mins on hold the music stops playing in the back ground i assume i was still on hold and waited for over 1hr (1h 18min) and no one answered the phone. Every time i try and call i get no answer having waited for ages on hold!
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Since you weren't able to talk to the support team, let me reach out to you via private message to gather more information from you.
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Activity Zones
34 -
animal
1 -
Apple HomeKit
1 -
Arlo Mobile App
60 -
Arlo Q Series
1 -
Arlo Secure
34 -
Arlo Smart
424 -
Arlo Web and Mobile Apps
3 -
Before You Buy
57 -
detection
1 -
e911
14 -
Features
51 -
Firmware Release Notes
2 -
Google Assistant
1 -
IFTTT
1 -
Installation
32 -
notifications
1 -
Object Recognition
54 -
Online and Mobile Apps
17 -
Service and Storage
31 -
Servicio y Almacenamiento
1 -
Smart Subscription
268 -
SmartThings
7 -
Troubleshooting
298
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