Arlo Smart v.2.6.3_23000 Doesn't Work.

[PuchongW]

I use Samsung J7 Core with android v.8.1.0

After I update arlo smart to v.2.6.3_23000 , arlo smart alway close qhen loging in.

I try reinstall application on play store but problem don't sloved.

[jguerdat]

Many existing threads on this. It only happens on some devices. I have 3 and it only happens on 1. Open a case with support here to add pressure.

https://www.arlo.com/en-us/support/contact.aspx

You can also try a different device and/or use a browser.

[PuchongW]

I try to monitor camera by browser on mobile phone but I am not allowed.

[jguerdat]

Did you contact support as suggested?

[PuchongW]

No, I don't know how to contackt support . It has only FAQ that doesn't help me.

By the way , after I install lastes version (27/11/2018) , the problem disappear.

I think developer fix bug in application.

Update lastes version can solve tyis problem.

Thank all.

[jguerdat]

Glad that the update fixed things.  SHould you need to contact support, just use the Contact SUpport link at the bottom here and again on the new page. The 3rd page has the contact options:

https://www.arlo.com/en-us/support/contact.aspx