Arlo Smart incorrectly identifies person

[ge33ek]

Hi Team,

One of my cameras frequently identifies a pole on my rear porch as a person. Unlike package identification where it asks me to validate, there seems to be no way to flag with Arlo that it was wrong.

Why isn’t there a way to train and educate Arlo that the identification of person or animal is wrong.

I often get cats identified as a person or porch poles identified as person and there is no way to flag them as wrong.

[StephenB]

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@ge33ek wrote:

Why isn’t there a way to train and educate Arlo that the identification of person or animal is wrong.

I often get cats identified as a person or porch poles identified as person and there is no way to flag them as wrong.

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You can choose to donate some of those videos.

I agree it would be good if you could flag them as wrong (and donate).

[ge33ek]

Yeah, I’ve tried donating the incorrect videos but it doesn’t seem to change the outcome. I keep getting false notifications. It defeats the whole purpose of paying for Arlo Smart if you can’t train it to improve.

[TomMac]

Donating vids is not an instant fix... the vids help train the AI that they use to determine what is what.

But, it does help in the long run.

[ge33ek]

Yes.

That doesn’t help me though, when I’m getting 50+ notices a day for a ‘Person’ when actually it’s a wooden post.

[ShayneS]

@ge33ek

Have you tried to slightly adjust the angle or turn the sensitivity down one by one to see if the recordings stop?