Arlo Smart in the UAE

[Ammar99]

I boought Arlo Ultra. I'm now disappointed that there is no Arlo Smart plan available in UAE (and I cannot use the 1-year free plan). Without this service, my purchase is considered a downgrad from the previous old Arlo system I had! 

Please let me know when this service is going to be available in the UAE. I cannot depend on micro SD to record videos. 

[jguerdat · Accepted solution]

There's an FAQ here with the countries that can get subscriptions. Your old Arlo system has exactly the same restrictions as the new one - nothing has changed there. The Ultra has the issue of no cloud recording without subscription which wasn't present before but the subscription issue is the same. We've been promised a software update that allows us to see SD card recordings without unmounting it from the hub, maybe Q3.

[Ammar99]

Thanks. I did not have to subscribe when I used the old one for video recording. This is why it is more important now with the Ultra. 

[Mohamed_UAE]

I have the same issue, I bought Arlo Ultra but I can't subscribe! Also I can't record using SD card! If anyone face the same issue with SD card please let me know to solve it

[willyd81]

I have the exact same issue.  I have been using the Arlo Pro camera's for years with the free 7 day storage and just purchased the Ultra 4 camera pack as an upgrade.  Since I can't get a subsription in UAE the Ultra camera's are basically useless if I can't review the recordings online.

Also for anyone also looking to buy the Arlo doorbell for use in the UAE note I have not been able to get it to work.  Arlo Ultra and Arlo doorbell, useless in the UAE and anywhere that a subscription is not possible.