This topic has been closed to new posts due to inactivity. We hope you'll join the conversation by posting to an open topic or starting a new one.
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Case # 41281141
Received an email - Save 40% on Arlo Smart Premier / Add advanced features to up to 10 cameras for only $5.99/month (reg. $9.99/month). Offer ends November 22, 2019.
I signed up but my Account shows only 1 month at discount. Next Bill is for full price. Reached out and spoke to a customer service rep who said the correct price would reflect on my account shortly but looks like the issue was never resolved. Instead of seeing the promotional price of $5.99 / month for smart premier I am seeing the non promotional price of $9.99 / month.
The support staff was unable to resolve this issue the first time I called. Please reopen this ticket and resolve this matter properly this time.
- Related Labels:
-
Smart Subscription
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
shadaabkazi,
Do you have a ticket number I can reference and escalate?
JamesC
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
shadaabkazi,
I've escalated your support ticket. An agent will reach out to you with an update soon.
JamesC
-
Activity Zones
34 -
animal
1 -
Apple HomeKit
1 -
Arlo Mobile App
59 -
Arlo Q Series
1 -
Arlo Secure
32 -
Arlo Smart
419 -
Arlo Web and Mobile Apps
3 -
Before You Buy
57 -
detection
1 -
e911
14 -
Features
51 -
Firmware Release Notes
2 -
Google Assistant
1 -
IFTTT
1 -
Installation
32 -
notifications
1 -
Object Recognition
54 -
Online and Mobile Apps
17 -
Service and Storage
31 -
Servicio y Almacenamiento
1 -
Smart Subscription
268 -
SmartThings
7 -
Troubleshooting
296
- « Previous
- Next »