- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
does anyone know what the Arlo Essential Camera freezes and locks up when the spot light comes on? i have to go to live view to re set them
- Related Labels:
-
Troubleshooting
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
If removing the camera from your account and reinstalling it doesn't help, I'd suspect a faulty camera. Use Settings, Support to select your camera model. Scroll down to Contacts to start talking to official support.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
its two new cameras side by side so i would think both were bad because they both freeze up when the spotlight comes on. it doesn't do it all the time though.
thanks for your response.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Side by side may be an issue if the internal radios are competing with each other. Try separating them to see what happens.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
that might be a good point. thanks!
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
i separated the cameras and they still freeze up when spot light kicks on
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Use Settings, Support in the app to choose your camera model. Scroll down to Contacts to talk to official support.