Red Exclamation Mark in App for Security Light in App

[Kruz219]

I installed two security lights last night and one light has a red exclamation mark next to the on/off toggle. The other light does not. What is this? Also, the light is picking up motion but is not lighting up yet I can manually turn the light on and off. Does one have something to do with the other?

Thanks for any help provided.

[michaelkenward]

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@Kruz219 wrote:

Also, the light is picking up motion but is not lighting up yet I can manually turn the light on and off.

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And at night? They have a "Dusk to Dawn Sensor" setting. You don't want them coming on during the day.

Do you have rules set to turn the lights on when they detect motion?

[Kruz219]

@michaelkenward Started from scratch with the bridge and 3 cameras. 2 of the 3 cameras on the app show red exclamation marks next to two of the on/off toggles. What is this? Also, I am only able to set the "Dusk to Dawn" sensitivity on one camera. Please see attached pic showing app.

[evillama]

I had this issue also on a brand new light (three other lights did not have the !) So I checked the firmware and the new light was on 3.2.26 while the others were 3.2.51. The new light said "no updates available" also. Then two days later the ! was gone and the light got updated - along with Dusk to Dawn being added.

Seems you just have to be patient, unless there's a way to force the firmware update?

[michaelkenward]

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@evillama wrote:

Seems you just have to be patient, unless there's a way to force the firmware update?

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Seriously good advice.

I chip in only to say that you may be able to provoke the firmware update by restarting the system a few times.

It seems that in some circumstances the process of logging into the system causes the various components to go out and look for new firmware.

[Kruz219 · Accepted solution]

The most up to date firmware must have finally kicked in. No more red exclamations. Took a long time though.

Thanks to all who contributed!