Arlo|Smart Home Security|Wireless HD Security Cameras|NETGEAR
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Problem plug cover

I just got my new lights. Finished setup and there working fine. Haven’t even mounted them yet. I noticed the plug covers will not stay closed. I’ve tried several times making sure there pushed in securely. Minutes later there popped open again. This seems to me that outside in the weather will be an issue if they don’t stay closed in my house for longer then 5 minutes how long will they last outside. Maybe I should just return them, they weren’t cheap. I’d assume the water will destroy them
Message 1 of 6
Guru

Re: Problem plug cover

A swap at the store would be the fastest fix. 

Message 2 of 6
Community Manager

Re: Problem plug cover

Splatterific,

 

I will reach out to you in a private message to gather more information on this topic.

 

JamesC

Message 3 of 6
Aspirant

Re: Problem plug cover

I have the same problem as previously reported here on the site by another customer. I purchased three Arlo Pro 2 wireless cameras yesterday and installed.  In all three camera's  the USB cover continuously pops out. Will not stay closed. What do I do? Do I return the cameras? Thanks 

Model: VMC4030 | Arlo Pro Wire-Free Camera
Message 4 of 6
Guru

Re: Problem plug cover

Maybe try using a bent paper clip to guide the USB cover back into the opening?

Message 5 of 6
Aspirant

Re: Problem plug cover

I will give it a try. Thank you

Message 6 of 6