Arlo|Smart Home Security|Wireless HD Security Cameras

Re: Problem plug cover

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Splatterific Follower
Follower
I just got my new lights. Finished setup and there working fine. Haven’t even mounted them yet. I noticed the plug covers will not stay closed. I’ve tried several times making sure there pushed in securely. Minutes later there popped open again. This seems to me that outside in the weather will be an issue if they don’t stay closed in my house for longer then 5 minutes how long will they last outside. Maybe I should just return them, they weren’t cheap. I’d assume the water will destroy them
Guru jguerdat Guru
Guru

A swap at the store would be the fastest fix. 

JamesC Community Manager
Community Manager

Splatterific,

 

I will reach out to you in a private message to gather more information on this topic.

 

JamesC

LifeGoals Aspirant
Aspirant

I have the same problem as previously reported here on the site by another customer. I purchased three Arlo Pro 2 wireless cameras yesterday and installed.  In all three camera's  the USB cover continuously pops out. Will not stay closed. What do I do? Do I return the cameras? Thanks 

Model: VMC4030 | Arlo Pro Wire-Free Camera
Guru StephenB Guru
Guru

Maybe try using a bent paper clip to guide the USB cover back into the opening?

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LifeGoals Aspirant
Aspirant

I will give it a try. Thank you

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