Arlo|Smart Home Security|Wireless HD Security Cameras

If lights set to trigger, they don't come on at all. Tried reinstalling app and reset Base.

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micbrooks Aspirant
Aspirant

OK we have a Pro system.  Three cameras and three lights.  Cameras work great.  Lights work great.  But if we try to trigger one from another the lights quit working all together.  No light, no trigger to the cameras until the camera itself triggers.  Take that trigger off and everything works independantly just as it should.  We have tried everything from resetting the base.  To reinstalling the app.  To removing the trigger and adding it back.  Does anyone have a clue what is causing the lights to not work at all if they are set to trigger the camera??

Model: VMC4030 | Arlo Pro Wire-Free Camera
JessicaP Arlo Moderator
Arlo Moderator

Hi micbrooks,

 

Could you clarify what trigger you tried creating that makes the Arlo Lights stop working? Are you using the custom mode or the default "Armed" mode for this?

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