Armed/disarmed icon gone on new app. Security light

[wenklaw]

Since upgrading a day ago to the new Arlo app my arlo security light doesn’t show if it’s armed or not, no little icon and as far as I can see nothing in the settings

anyone else have this problem?

[BrookeN]

Can you try uninstalling and reinstalling the camera? Is it showing different on My.Arlo.Com?

[wenklaw]

I actually deleted the camera and bridge yesterday and set back up and it’s made no difference, no icon on web portal or the app

[wenklaw]

What’s happening with this please?

[wenklaw]

Is there an update on this problem???

[BrookeN]

We are currently investigating this behavior, as soon as there is an update I will reach out to you. 

[BrookeN]

Do you now see the arm/disarm icon?

[BrookeN]

Have you tried to reinstall the app?

[rebecca65bell]

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@wenklaw wrote:

Since upgrading a day ago to the new Arlo app my arlo security light doesn’t show if it’s armed or not, no little icon and as far as I can see nothing in the settings

anyone else have this problem?

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Same issue still no fix to this.

[BrookeN]

@rebecca65bell have you uninstalled and reinstalled the app?