Arlo|Smart Home Security|Wireless HD Security Cameras

Arlo security light not syncing to bridge

Reply
Discussion stats
  • 1 Reply
  • 536 Views
  • 0 Likes
  • 2 In Conversation
Schnoomom
Follower
Follower
I've had a 3 light + bridge system working well for over a year. Recently my bridge stopped connecting. So I couldn't communicate with my lights
After resetting the bridge a few times and moving it closer to the wifi router, I finally removed it and started over as if It were all new..

I got the bridge connected successfully but trying to sync the first of the three lights has been unsuccessful. As with many other posters on here, everything goes smoothly until I get a message that it can't find it and to try again. Over and over it doesn't work. At this point two of my three lights function even though I can connect to them on my app. But I need help to get them all set up.

Not sure what is going on.
ShayneS
Arlo Moderator
Arlo Moderator

HI @Schnoomom

 

  Have you tried contacting customer support regarding this issue? I have attached the link here for you - Arlo Tech Support

Discussion stats
  • 1 Reply
  • 537 Views
  • 0 Likes
  • 2 In Conversation