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Arlo Security Lights unavailible ?

Whats going on? Arlo Moderator please answer if new Model is coming out or what, everybody is out of stock. Is Arlo no longer going to sell the Security Lights? Does this have something to do with the Ultra Release, attempt to up sales of Ultra

Model: ALS1101 | Arlo Security Light
Message 1 of 17

Accepted Solutions
Arlo Moderator

Re: Arlo Security Lights unavailible ?

@Xichlo

 

If a product is not available in store a retailer, the store has probably not restocked yet. The lights should be available online for the retailers if they are not available in store. The screenshot @TomMac provided shows out of stock, but if you click the tabs the store shows in stock.

Message 8 of 17

All Replies

Re: Arlo Security Lights unavailible ?


@Xichlo wrote:

Arlo Moderator please answer if new Model is coming out or what....

 


Arlo folks will  not comment here on new products that have not already been announced.

 

It is probably illegal for them to do so. Break the stock markets rules.

 

There are still plenty of lights available in the UK.

 

 


My Arlo hardware: Q Plus, Pro 2 (X2), Security Light, Ultra, Doorbell, Chime
Message 2 of 17
Guru

Re: Arlo Security Lights unavailible ?

I see 4 places in stock ...right from Arlo site;

 

 

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Morse is faster than texting!
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Message 3 of 17
Guide

Re: Arlo Security Lights unavailible ?

Best Buy looks like it dropping the light.  No where local to buy, online only, would like to have Arlo respond. There is another thread asks same question, note Arlo Mods are not responding to simple question, is there a production delay, Model Change or discontinue?

Model: ALS1101 | Arlo Security Light
Message 4 of 17

Re: Arlo Security Lights unavailible ?


@Xichlo wrote:

...note Arlo Mods are not responding to simple question

 


They are here to help to sort out technical issues.

 

What might be a simple question to you has nothing to do with technical stuff. That is in the domain of marketing specialists.

 

If it is that important to you, how about asking the sales people?


My Arlo hardware: Q Plus, Pro 2 (X2), Security Light, Ultra, Doorbell, Chime
Message 5 of 17
Guide

Re: Arlo Security Lights unavailible ?

I expect an answer, you obviously do not know so why respond, this is a technical question, If light is getting dropped or upgraded I will hold off or use other Brand. A Arlo Mod will know or can get that answer from a realiable sourse. If you have ever dealt with the Support Staff as I have there are some great first contact help, some are worthless. James C can get that answer if he sees this thread. For now I think it might be a marketting plow to sell more Ultra's whish I do not need!

Model: ALS1101 | Arlo Security Light
Message 6 of 17
Arlo Moderator

Re: Arlo Security Lights unavailible ?

Hi @Xichlo

 

  Have you tried contacting customer support regarding this issue? I have attached the link here for you - Arlo Tech Support

Message 7 of 17
Arlo Moderator

Re: Arlo Security Lights unavailible ?

@Xichlo

 

If a product is not available in store a retailer, the store has probably not restocked yet. The lights should be available online for the retailers if they are not available in store. The screenshot @TomMac provided shows out of stock, but if you click the tabs the store shows in stock.

Message 8 of 17
Aspirant

Re: Arlo Security Lights unavailible ?

It is not clear how to reach Marketing or people that support the website.

 

So perhaps someone will pass the message that the footer of https://www.arlo.com/en-us/ has a typo in the URL for Arlo Security Light - it uses /arlo-lights/ instead of /arlo-light/.

 

Making matters worse, regarding the perception that the product line may be dead, is the See All Products link https://www.arlo.com/en-us/products/default.aspx. The bottom portion lists all (I guess) products with a Buy Now button except three of the last four, all Security Light related, which show Sellers Unavailable (except on FireFox which has a non-functional Buy Now overlaying Sellers Unavailable - see screenshot -  weird!!!). Other pages work and the Buy Now shows some sellers with stock.

Message 9 of 17
Guide

Re: Arlo Security Lights unavailible ?

Yes, I was looking to add a Security light and could only find the 3 pack for $338.99 in stock anywhere. Then looking here saw light might be discontinued thread and no denial. Started this thread because as you noted Items where showing with no sellers, as with the Silicon Light Cover, had to buy a Hong Kong Knock Off. The day ShayneS Posted all of a sudden "Best Buy" had the different Light units back in stock in I's, 2's and 3's and found a Hong Kong Knock Off Silicon Cover, so I'm up and running now. The Arlo Pro 2 and Security Lights are a great set up, already caught 2 local hoods destroying property and a Assault and Battery on video, Sheriff is using about 10 of my Video clips in both cases to deal with them. Got real peaceful around here, Neighbors are building up Arlo Systems and word is out to stay off this block

Model: ALS1101 | Arlo Security Light
Message 10 of 17
Aspirant

Re: Arlo Security Lights unavailible ?

Same here in the UK.

Ive been waiting for stock to arrive for months. Amazon have some but from Marketplace sellers who I no longer touch and they have ramped up the price to £160 - £220 each anyway!

I was told on the phone from Arlo support the same thing as the moderator here said.

That the retailers are simply out of stock temporarily and havent restocked yet. My guess is though, Netgear arent making any more which would be a shame if true. If they bring out a new model, I hope it uses the Arlo hub instead of a separate bridge.

Message 11 of 17

Re: Arlo Security Lights unavailible ?


@MrMan365 wrote:

My guess is though, Netgear arent making any more which would be a shame if true.

 


Try buying a Tesla.

 

Demand for some things is so high that it catches people out. The manufacturers can't flick the "make more" switch over night.

 

 

 


My Arlo hardware: Q Plus, Pro 2 (X2), Security Light, Ultra, Doorbell, Chime
Message 12 of 17
Guide

Re: Arlo Security Lights unavailible ?

I think I figured out the Secrecy, they are holding off so retailers can sell out older model F-3's before they send out the "Adjustable Beam width" upgraded model. If you note the "Products" page Security light has "New" in big green circle and in discription

"Fully Customizable
Make it flash on or off, change colors, adjust beam width & more" 

But in settings no way to adjust "Beam Width" for the old "F-3" models

Model: ALS1101 | Arlo Security Light
Message 13 of 17
Guru

Re: Arlo Security Lights unavailible ?

Dunno what you're referring to unless you have old firmware or app.

Message 14 of 17
Guide

Re: Arlo Security Lights unavailible ?

If you look at Arlo Products list you will see the Security Light has a Geen Circle that says "New" in it. Now read the Discription of features, it desribes it as having "Adjustable Beam Width" which our current ones do not have/do. All my lights have AL1101 R3 in Device ifo "Model Number" which I interpet to mean AL1101 Modificatio R3, so the new lights are Probably AL1101 R4 with extra features

 

AL1101r3

Model: ALS1101 | Arlo Security Light
Message 15 of 17
Aspirant

Re: Arlo Security Lights unavailible ?

No you can adjust the beam from the app.
You can choose flood or Spot by tapping on the area.
Message 16 of 17
Guide

Re: Arlo Security Lights unavailible ?

Wow, I was wrong, but glad I posted it to learn a feature I missed. Thanks for posting that, tonight I'm gonna play with that feature, have 7 lights

Model: ALS1101 | Arlo Security Light
Message 17 of 17