Arlo Security Light Won’t Connect To Wifi

[O5M]

Setting up new three security light set from Costco. When attempting to connect Arlo bridge to Wi-Fi network 1) networks don’t show up in the selection list and 2), when I manually enter the information for the 2.4 network the .attept fails and time out.

I have verified that it is using a compatible security protocol, that is a 2.4 GHz network and that my phone is connected to the same network using the same login credentials. Ideas?

[Streak2]

Perform a factory reset and try the setup process again:

1. Unplug your bridge and then plug it back into a wall outlet.
2. Wait until the LED changes to solid purple, then press and hold the Sync button.
3. Continue holding the Sync button until the LED changes to solid amber, about 15 seconds, then release the Sync button.
4. Wait until the LED changes to blinking amber, about 90 seconds.
   Your bridge is now reset to factory default settings.
5. Try the setup process again.