Arlo Security Light Offline and then shows Battery 0%, though appears charged

[RCCola]

Adjusting position of one of my Arlo Security Lights today, using the Motion Detection Test.  It was working fine, during the test, but after a few minutes, went offline and I had to unplug/replug the Security Light bridge to get it back online, but then it was showing 0% battery.  I replaced with a recently fully charged battery and still shows Battery 0%.  Not sure how to get it to show the correct battery charge.  Light appears to be working, but keeps showing Battery 0%.  

Light Firmware 3.2.5.1

Bridge Firmware 2.0.1.0_233_142

[JamesC]

RCCola,

Are you seeing this when using the web client or the mobile app (iOS/Android)? If you log out and log back in, do you still see the same behavior?

JamesC

[RCCola · Accepted solution]

Hi JamesC,

This was on the iOS mobile app, and I tried to log out and log back-in, no change, same behavior.  I removed the device from the App, removed the battery and then added the device back into the App and it still showed Battery 0%, but then it went offline again shortly after.  Finally, I moved the bridge closer to the Arlo security light and that seems to have fixed it, it's showing Battery 100% now.

Thanks!