Arlo Security Light LED Light Always On

[Arelo]

I just bought a brand new Arlo security light. I noticed the 4 LED's are always dimly on even though light is turned off and I set it so it does nothing when motion is detected. The only way I can turn off this weird dimly lit problem is take out the battery. Is my light defective?Always Lit

[jguerdat · Accepted solution]

I recently had a similar problem. If reinserting the battery doesn't help, remove the light and resync it.

[ShayneS]

Hi @Arelo

If you are still experiencing this, please contact the Support Team to further investigate this issue. You will find several options for contacting support in the provided link. Arlo Tech Support

[surfer1000]

I've got the same problem happened while charging up from mains removed it as its 100% light is on dim won't go off!

[surfer1000]

My four lit bulbs are different to yours.

[surfer1000]

[Arelo]

Remove the light from the app and go through the entire setup again solved the problem.

[surfer1000]

That doesn't stop it, when I remove it, it goes bright for a second then back to the four dim lit bulbs on!

[Arelo]

Open your Arlo app and remove the light. Take out the battery for at least 5 minutes. Put battery back in and follow the instruction manual to setup light again.