Arlo|Smart Home Security|Wireless HD Security Cameras

Arlo Bridge Firmware not Updating

Reply
Discussion stats
  • 2 Replies
  • 81 Views
  • 0 Likes
  • 2 In Conversation
Ceej
Aspirant
Aspirant

Can Arlo please stop prematurely posting firmware release notes? According to the page, the Bridge received a firmware update 9 days ago but both of my bridges are still on 2.0.1.0_267_230. Arlo support has always suggested manual firmware updates in these cases but I have literally never seen firmware updates available when checking manually.

 

Arlo Bridge - 2.0.1.0_278_341 - 23rd May 2021
Release Details: Arlo Bridge Firmware 2.0.1.0_278_341 Highlights:• Bug fixes

 

If this firmware is in fact legitimate, could someone at Arlo confirm when its actually going to roll out or if it has rolled out already? If its the latter, then I guess there's an issue because all my other devices have always updated within a few days of new firmware release notes being posted.

Model: ALS1101 | Arlo Security Light
JamesC
Community Manager
Community Manager

Ceej,

 

I apologize for the miscommunication. This firmware is not yet available for all users. Once the firmware is available for your bridge, it will automatically update to the version listed in the release notes board. We expect this firmware to be available to all users soon (within a week or so).

 

JamesC

Ceej
Aspirant
Aspirant

Thanks James. Might I suggest a simple sentence in each firmware release notes post that states when the rollout will take place and over what length of time?

Discussion stats
  • 2 Replies
  • 82 Views
  • 0 Likes
  • 2 In Conversation