Arlo|Smart Home Security|Wireless HD Security Cameras

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marcos9999
Aspirant
Aspirant

Hi there,

My outdoor camera does not miss a beat when it comes to recording events. But sometimes, it does not send me a sound communication even though the icon shows up on my phone. Any way to solve this (minor) problem. Any setting on my Android phone I should be setting, or the app.

 

Thanks

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JamesC
Community Manager
Community Manager

marcos9999,

 

How often does this happen? Are you able to easily replicate the issue?

 

JamesC

marcos9999
Aspirant
Aspirant

It does not happen "that" often, but it does occur consistently. I know it is an Android/internet issue because it does not sound notified when the phone is on mute, a problem I read some other people are having. My Samsung Galaxy S21 5G and it does have the latest update. The good news is that Arlo does not miss any action. It records everything and icon notify.