refund

[Baltazarx5]

I need a refund im charge a year for service which i cancel my plan with you guys. I have issue with my credit card which i need to change  so i can be credited. . I try to log on and i am not able to connect . Its like i was cut off from you guys. what is going on . I need my refund.. 

Unhappy customer

Rosy Baltazar

[JamesC]

Baltazarx5,

I've opened and escalated a ticket detailing the information you've provided here on the community.

An agent will reach out to you with a status update as soon as possible.

JamesC