automations are not visible in the feed

[Alouis]

Hi,

I have Routines - schedule automations to change the mode at certain moments during the day. Since two days the change in mode is not visible in the Feed. And I have doubt if the mode change is actually happening.

I have tried contacting Arlo through phone (gave up after waiting 35 minutes) and through Chat (the chatbot is crap in providing answer to my question and forwarding to agent gives: "We are sorry, none of our support expert are currently available. Please try again later"). 

I am using the Arlo app version 6.3.4 on iPhone.

Anyone else experiencing this and having a solution?

[StephenB]

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@Alouis wrote:

I have Routines - schedule automations to change the mode at certain moments during the day. Since two days the change in mode is not visible in the Feed. And I have doubt if the mode change is actually happening.

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This was a problem over the past couple of days, but it should be fixed now.  If it is still happening, report back here (and tag @ShayneS )

[Alouis]

Thanks for your reply. The problem still occurs @StephenB @ShayneS

[Alouis]

@ShayneS tagged you correctly now, see my previous response.

[Rushmere]

I’m having the same issue.

Although my automations appear to have started working again after the problem a few days ago, they’re not showing in the feed. Having them show in the feed does give confirmation that everything is working correctly, so I would much prefer it if it can be seen.

Is this another problem, or has the functionality been changed?

[Rushmere]

My App updated to version 6.3.6 a short while ago and it's now working fully again, so I guess it was a temporary bug.

Thanks.

[ShayneS]

Thanks for the feedback, please let me know if this surfaces again.

Also, please make sure you have the filter option selected for the mode changes to appear in the feed. 

[Alouis · Accepted solution]

It suddenly is working again since yesterday 26 August 

[ShayneS]

Thanks for the update.