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Edinburgh_lad1
Master
Master

Every time I clear cache, clear data and re-install the app, I end up having lots (I mean like triple or quadruple of what I already have) of tiles on dashboard. I've done it twice now and each time this happens. 

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ShayneS
Arlo Moderator
Arlo Moderator

Would you be willing to send over a diagnostic log right after replicating?  I can provide instructions if you need it . 

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ShayneS
Arlo Moderator
Arlo Moderator

@Edinburgh_lad1 This is with Android correct? or do you have an iOS device experiencing as well? 

ShayneS
Arlo Moderator
Arlo Moderator

@Edinburgh_lad1 

 

I wasn't able to replicate this with the latest version of Android 6.26.1. I followed your directions >  deleted data/cache uninstalled > reinstalled and I had the same amount of devices listed in the dashboard. Is there any way you can screen record the process and send via email with a log attached? 

ShayneS
Arlo Moderator
Arlo Moderator

Does this occur with 6.27? 

Edinburgh_lad1
Master
Master

Yes.

ShayneS
Arlo Moderator
Arlo Moderator

Would you be willing to send over a diagnostic log right after replicating?  I can provide instructions if you need it . 

Edinburgh_lad1
Master
Master

Hi

 

I've tried with the app version 6.27.0+6270005 and this version solves the issue. Thanks.