Unable to play locally recorded events on hub VMB4540r4 since recently .

[Gordy-R]

As of today , I can no longer play locally recorded events on my hub VMB4540. 

I restarted my router ,hub ,and cell phone , as  well as trying another flash drive . 

When I try to play,  the Arlo Secure App fails immediately and closes.  An error msg identifies a bug exists in the app .

I am aware the app was updated around Jan 10 and I believe the latest version is 5.4.0_28783. 

Is it possible the app contains bugs?  Anyone else have this issue ? 

[alex_loo]

this issue has been widely discussed.  you can check out and follow other discussions in this community.

[Gordy-R]

Is there a fix ?  Everything at my end seems perfect

[StephenB]

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@Gordy-R wrote:

Is there a fix ?  Everything at my end seems perfect

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You have to wait for Arlo to fix it.

[MFORDB]

I have had the same problem for the last 2 days

[Gordy-R · Accepted solution]

UPDATE  ......  by poster 

as of Jan 26 , I am now able to replay locally recorded events on my VMB4540 HUB .

I noticed that  ( maybe  coincidentally or hopefully purposely ) release  5.4.2_28786 released  of. JAN  17 seems to have fixed the problem I was having.  

If the problem was repaired by Arlo  ....thank you!! 

It is important that full quality control measures be applied to any future releases .