Trial didn't activate

[Nikola89]

I bought Arlo essential Camera and activated it on my account, but my 3 months Trial didn’t activate as well. How can I activate it?

[StephenB · Accepted solution]

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@Nikola89 wrote:
I bought Arlo essential Camera and activated it on my account, but my 3 months Trial didn’t activate as well. How can I activate it?

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Are you in a country where Arlo offeres subscriptions?  There is a list here: https://kb.arlo.com/88/What-are-the-available-Arlo-subscription-plans-and-how-much-cloud-recording-i...

[Nikola89]

I am from Bosnia & Herzegovina. Is there any other way that i can see recordings from essential Camera connected to base station VMB4000?
If answer is no, which Camera support that without having a subscription?

[StephenB]

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@Nikola89 wrote:
I am from Bosnia & Herzegovina. Is there any other way that i can see recordings from essential Camera connected to base station VMB4000?
If answer is no, which Camera support that without having a subscription?

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You could upgrade the base station to a smarthub (VMB4540 or VMB5000), and then use direct access to local storage.  https://kb.arlo.com/000062337/What-is-Direct-Storage-Access-and-how-do-I-use-it

There are several limitations you need to be aware of:

• direct access is only via the app (not the web browser)
• direct access is not available to friend accounts
• manual recordings are not possible
• there are no thumbnails
• it can be tricky to get direct access working when you are away from home (either port forwarding or a VPN is needed).

As far as alternative cameras go, the Pro 2 model is the most recent one that supports cloud recording w/o a subscription.  Essential, Ultra, and Pro 3/Pro4 models do not.