Arlo|Smart Home Security|Wireless HD Security Cameras
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There was a problem trusting this device Still broken iPhone 14

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FMGreg
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Follower
‎2023-01-15 09:41 PM

I read the closed “solved” post on this topic. Saying to “not trust” gets you in once but you need to verify via SMS every time you log in.  What is the long term solution?  I deleted old trusted devices and still gives the error. 

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JamesC
Community Manager
Community Manager
‎2023-01-17 11:10 AM

FMGreg,

 

Some users have reported success by simply uninstalling and reinstalling the Arlo Secure mobile app. For others, following the steps here were successfully: https://community.arlo.com/t5/Arlo/Add-trusted-device-on-new-iPhone-Issue-Resolved-Workaround/m-p/18...

 

JamesC

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