Arlo|Smart Home Security|Wireless HD Security Cameras
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  • ‎2024-09-30 04:09 PM
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2Bumper4
Aspirant
Aspirant
‎2024-09-30 04:09 PM

Was updating my payment information for subscription and was charged and doesn't show I have a plan . Arlo is not helpful to which u can't contact them without having a subscription.  What Is this world coming too. About to move over to another security system where u can talk to a live agent and not get scammed 

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BrookeN
Arlo Moderator
Arlo Moderator
‎2024-10-01 09:38 AM

I have reached out to support regarding the subscription not showing on your account after payment. Support will be reaching out to you as soon as possible. 

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2Bumper4
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Aspirant
‎2024-10-02 07:19 PM

Ok thank you . But they still haven't reached out yet. Customer service is ridiculous 

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BrookeN
Arlo Moderator
Arlo Moderator
‎2024-10-03 07:17 AM

I apologize they have not reached out yet. Let me reach back out to them, please keep an eye on your email (including spam folder)

 

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