Arlo|Smart Home Security|Wireless HD Security Cameras

Select all to delete option missing

Reply
Discussion stats
  • 2 Replies
  • 935 Views
  • 0 Likes
  • 3 In Conversation
JanaeLovae
Follower
Follower

Arlo Pro 2 Model no. VCS3000C

 

I had a 'Select All' feature to delete multiple videos from the same day and now that option has disappeared.

Was this feature taken away or do I need to re-install the app to get it back? Deleting one video at a time is too time consuming. I've seen other comments about this on this forum but I don't know if the problem has been fixed.

Please advise. Thanks

2 REPLIES 2
DannyBearAgain
Master
Master

Arlo is running two User interfaces embedded in the arlo app. The original UI has a library page which is likely what you had and the new UI has a feed page which is likely what you’re missing.

 

Arlo will not allow you to revert back to the original UI even if you create a new account so you have to suck it unfortunately.

 

https://kb.arlo.com/000062798/How-do-I-upgrade-my-Arlo-Secure-App-4-0-to-the-new-experience 

 

ShayneS
Arlo Moderator
Arlo Moderator

Hi @JanaeLovae 

 

Are you still experiencing this issue?