Arlo|Smart Home Security|Wireless HD Security Cameras
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Jim19
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‎2024-05-04 10:03 AM

I have two cameras and one doorbell with security subscription at my main home and wish to purchase additional three cameras to install at our vacation home (different location).  Can these devices all operate off the one contract that I already have?

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StephenB
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‎2024-05-04 01:30 PM
@Jim19 wrote:

I have two cameras and one doorbell with security subscription at my main home and wish to purchase additional three cameras to install at our vacation home (different location).  Can these devices all operate off the one contract that I already have?

The terms of service say one subscription for each location.

 

If your app shows "Library" as a menu option, then this is not enforced.

 

But if your app shows "Feed" and "Dashboard", then it is.  And at some point all users will be migrated to the newer "Feed" interface.

 

With "Feed" it is possible to set up all cameras in one location (avoiding the need for two subscriptions).  But you wouldn't have independent control over both locations.  If you put the system into the "standby" mode for instance, then all cameras at both locations would be put into standby (which by default would disarm them).

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