Arlo|Smart Home Security|Wireless HD Security Cameras

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Draik89
Aspirant
Aspirant

Salve a tutti,

Ho 2 quesiti

 

1 Appena comprata 3 mesi fa la telecamera sono riuscito a cambiare la suoneria di notifica e adesso neanche riesco più !!

Mi date procedura passo passo per android??

 

2 Avevo abbonamento da 4.99 euro per singola telecamera e ora nonostante sia rinnovato per un mese mi hanno tolto i feed le registrazioni!!

Mi potete aiutare 

Grazie 😉

6 REPLIES 6
ShayneS
Arlo Moderator
Arlo Moderator

Can you check for the Settings > Apps > Arlo Secure > Notifications > Notification categories> Notifications> Sound >  Notification categories section

Draik89
Aspirant
Aspirant

Yes i know this.... But i see only active notifications and disactive notifications

Screenshot_20240427_010240_Settings.jpg

ShayneS
Arlo Moderator
Arlo Moderator

Do you have any other options like this?: ""On your phone settings, Can you try navigating to Settings > Apps > Arlo Secure > Notifications > Select Notifications > Sound > Change sound > Save.""

Draik89
Aspirant
Aspirant
  • Screenshot_20240427_014255_Settings.jpg

     Only this.... It's impossibile to change

Draik89
Aspirant
Aspirant

Make a screen on your app please 

ShayneS
Arlo Moderator
Arlo Moderator

I have escalated this to the appropriate team and support will be reaching out to you as soon as possible.